Privacy Policy

01 Information We Collect

To serve you effectively, we may collect the following types of personal information:

• Name, address, and contact information, including email and phone number.
• Details about your electronic devices and requested services.
• Payment and billing information, processed securely through third-party providers.
• Communication records, including calls, emails, and text messages.

02 How We Use Your Information

We use your information for the following business purposes:

• To deliver and manage electronic repair and TV installation services.
• To communicate with you about appointments, service updates, or inquiries.
• To process payments securely and provide receipts.
• To improve customer support and the quality of our services.
• To send occasional promotional offers or updates when you have provided the necessary consent.

03 Marketing Communications

With your consent, we may contact you by email or SMS with promotional offers, service reminders, or updates.

• Message and data rates may apply.
• Message frequency varies.
• To stop receiving promotional text messages, reply STOP where supported, or contact us directly.

04 Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

However, we may share information with:

• Trusted third-party service providers, such as payment processors, who support our business operations.
• Law enforcement or regulatory agencies, when disclosure is legally required.

05 Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information.

These safeguards may include secure servers, firewalls, and encrypted data transfers, as appropriate.

We work to minimize the risk of unauthorized access, disclosure, misuse, or loss of personal information.

06 Your Rights and Choices

You may exercise certain rights regarding your personal information, subject to applicable legal requirements.

• Request access to your personal information.
• Request correction or updating of inaccurate information.
• Withdraw consent for marketing communications.
• Request deletion of your personal information, subject to legal and operational requirements.
• File a complaint if you believe your privacy rights have been violated.

To submit a privacy request, email info@tkelectronicservices.com .

07 Cookies and Website Tracking

If our website uses cookies, analytics, or similar technologies, we may collect information such as:

• Browser type.
• IP address.
• Website usage patterns.

This information helps us improve the browsing experience and optimize website performance.

You can manage or disable cookies through your browser settings. Some website features may not function as expected when cookies are disabled.

08 Changes to This Policy

We may update this Privacy Policy to reflect changes in our business practices, technologies, or legal requirements.

When we make updates, we will post the revised policy on our website and indicate the updated effective date.